Privacy policy

Information we collect

• Account details from Google sign-in or email/password registration, including your name, email address and account identifier.
• Creator content, product drafts, storefront details, uploaded media and settings you choose to save.
• Buyer order information such as email address, product, payment reference, amount, status and download events.
• Product reviews and ratings submitted by verified buyers. Your email address is not displayed publicly.
• Service and traffic events such as page views, research runs, product generation, checkout starts and downloads. We use an anonymous first-party visitor identifier and approximate country for website reporting; we do not store the visitor IP address in this analytics feature.

How we use information

We use information to authenticate accounts, save and display creator work, run research and AI-assisted product tools, operate storefronts, process and verify payments, deliver downloads, provide support, prevent abuse, measure performance and improve the service. We do not sell personal information.

Payments and service providers

Paystack handles payment details. NicheGrab Pro does not store full card numbers or bank credentials; it keeps the payment reference, amount and status needed for delivery, support and accounting. We also use hosting, database, email delivery, authentication, analytics and AI service providers to operate requested features. AI providers receive the content needed for the selected generation or research request. Do not submit confidential information that is not needed for your product.

Research, AI and uploaded content

Research signals may contain public text and links from sources such as Google autosuggest, YouTube and public forums. AI output is generated assistance and may be stored with your product workspace. Pro users who connect their own provider key are responsible for complying with that provider’s terms and usage rules. Uploaded cover images and product files are used to provide the requested product or storefront feature.

Retention and security

We retain information while it is needed to operate accounts, deliver purchases, maintain security, resolve disputes and meet financial recordkeeping obligations. We use access controls and reasonable technical safeguards, but no internet service can guarantee absolute security. Paid order and settlement records may be retained in a redacted form after an account is deleted.

Your choices and deletion

You can edit or delete your products from the dashboard. Creators can permanently delete their account from Dashboard → Settings by typing the account email and confirming. This removes creator profile data, products, storefront settings, AI history, provider connections and subscription records; paid order history is retained only in the redacted form needed for accounting. Buyers do not need an account to download a purchase. Buyers can request help with an order or personal-data deletion through support. See the full deletion instructions at /account-deletion.

Contact and updates

For privacy, deletion or data questions, contact the support address shown on this page. We may update this policy as the service changes; the date shown on the page identifies the current version.

Elsewhere on the site

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Email support: support@nichegrab.pro